Preguntas frecuentes

Use the size calculator or size chart. Remember that your size may vary depending on your body type or girdle model. One size smaller is recommended, than the one you wear daily with normal clothes.

It's very easy, follow the guide on how to buy and you're done.

The best way to wash is by using our active extract soap created to care for your garment. It is recommended to use it according to the mode of use described here. Buy it now!

Yes, we have a variety of models and colors. Also complementary products. We invite you to check out our Men's section here.

According to the law, in Ecuador the tax applies only to plastic bags, whose cost is 0.4 cents of a dollar. Renova is a company with a purpose and a sustainable philosophy that changed its packaging using planet-friendly materials, so our packaging has no additional costs to your purchase.

Entirely made in Ecuador. Produced by local hands, who take care of each of the manufacturing protocols and supplies, to offer you a product with quality and export standards.

Easy, at the bottom of our website www.fajasrenova.us click on the Subscribe section, fill in your details and we will send you all our news. Or check our social networks, at the end of our website you will find all their icons.

– PayPhone / Credit or Debit Card from the App on your cell phone.

– Deposit or direct transfer to our bank accounts

Yes, all our products include VAT.

Always in all our sales. The invoice is issued electronically. When finalizing and confirming your purchase, check your email. Make sure you fill in your details correctly.

These items must be in perfect condition, clean, complete, with the tags and tags still on and in their original packaging. The exchange of the garment is only allowed when the reason is a change of size larger or smaller than the one purchased.

Garments that are on sale, with a discount or that are in the "OUTLET" section of our Website do www.renovashapewear.us not apply for returns or exchanges, but they do apply for a warranty in case of new manufacture.

The returns of the garments will always be made for the value at which they were purchased, it does not apply to returns in money.

No changes are made by color, design, or reference.

You must bear the cost of round-trip freight. Only in the event that a size greater than XL is required, the value could increase, this excess must be paid by the customer before such change is made, by the means reported by the company.

Our products have a 30-day warranty from the day you make the purchase.

The exchange of the garment is only allowed when our advisor or quality process confirms that the garment has not been used, has no stains, still retains the label, the original packaging and is in excellent condition. RENOVA reserves the right to accept exchanges and returns with prior analysis of the case.

Of course. Our logistics processes are designed to handle international shipments. At the end of your purchase and receiving your confirmation email, you can review details and times according to your geographical location.